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Shipping & Returns

Delay in delivery of orders is 3 to 15 business days, depending on geographic location. If you have any questions about the estimated delivery date, can email our pedidos@libreriarayuela.net

Shipping and fiscal policies

• Our shipping is automatically calculated and displayed during checkout.

   In some orders in bulk quantity or we may contact you to inform you about additional shipping costs .

The shipment of orders is done from Monday to Friday , excluding public holidays , within 24 hours of purchase . You can follow the progress of the shipment from our website .

Goods awaiting delivery

We do our best to keep the full stock . You will receive an email if a product is not in stock at that time. Remember you can always check the progress of your order from our website .

Delivery confirmation and tracking

We will send you an email shipping confirmation , attaching a link where you can track order progress made after the departure of the product.

international customs

International customers are responsible for duties or customs fees charged by your government import . Import duties and customs fees can be expensive . We can not predict which shipments will be referred to those rights and the amount of the fee will be charged . If delivery of an international order is rejected , the money will be refunded and the product will be lost.

Any questions or problems?

If you have any questions or problems with your order, please contact us to our email pedidos@libreriarayuela.net and we will contact you to give you a solution immediately.

 Returns & Exchanges

Our goal is your complete satisfaction . If you are not satisfied with your purchase , you can return the product within 30 days of the Purchase Date for exchange or money back, no shipping costs will be returned.

Please note that books can only be changed or refund the money if not open or have a defect that prevents its use. Certain purchases in quantity or in bulk are final , but this will be indicated in our communication with you.